Which countries and payment methods are supported for QR Pay?

Payment Method	Payment-supported Countries	Remark
VietQR and QR PH	Vietnam and the Philippines	Supported for both local and international users.
PIX Pay	Brazil	Supported for Brazilian users.
Pago con QR (QR 3.0)	Argentina	Supported for Argentina users.

Why am I required to submit additional information, or why is my account under review via PIX Pay?

As required by the payment method's regulations, an account review must be conducted. You may need to provide additional information such as your nationality, full name, date of birth, gender, and residential address. The review process typically takes up to one (1) business day.

What should I do if the activation or account review fails?

Please refer to the status page for the specific reason behind the activation or account review failure. If you need further clarification or assistance, you may submit a case here to contact our customer support.

Is there a fee for making transactions through QR Pay?

Payment Method	Useful Information	Important Note
VietQR and QR PH	Bybit Pay does not charge any transaction fee for QR Pay transactions.	Foreign exchange fees may apply depending on the payment methods and currency used during the transaction. Foreign exchange rates include both the exchange rate and any conversion costs between fiat currencies and cryptocurrencies.
Idram
QR code in China
PIX Pay		If you make payments using BRL or ARS currencies, and if The total transaction amount exceeds 2,000 USD, or The number of transactions exceeds 30 within a calendar month, a transaction fee will be applied to each subsequent transaction. Fees for each subsequent transaction: BRL: 0.26 USD ARS: 0.42 USD
Pago con QR (QR 3.0)

Is there any transaction limit for each QR payment?

Payment Method	Transaction limit
VietQR and QR PH	Minimum: 0.65 USD per transaction. If a transaction amount is ≤ 0.65 USD, a minimum default amount of 0.65 USD will be charged. Maximum: 900 USD per transaction and 15,000 USD per day.
PIX Pay	Minimum: No minimum transaction limit. Maximum: 15,000 USD per transaction.
Pago con QR (QR 3.0)	Minimum: No minimum transaction limit. Maximum: 15,000 USD per transaction.

How long does it take to complete a QR Pay transaction?

Most transactions are typically completed within 15 seconds.

What are the potential error messages I might encounter when using QR Pay, and how can I resolve them?

Scenario	Potential Reason and Solution
The QR Code is invalid	There is no amount embedded in the QR Code. The QR Code has been paid. The QR Code has expired. The QR Code cannot be identified by our bank partners. If it's not identified, the payment will have issue too.
Network Error	Please check your internet connection and try again. If the issue persists, consider switching networks (e.g., from mobile data to Wi-Fi) and retry the action.
Pay by QR Error	The transaction was unsuccessful possibly because the transaction limit has been reached. Please try again.
Transaction Timeout	The transaction took too long to process and timed out. Please try again and ensure you have a stable internet connection and avoid refreshing or navigating away during the transaction.
Risk Control Hit	Due to the risk control hit, we cannot process your transaction right now for security purposes. Please retry again.
Insufficient Fund	The funds in the Funding Account are insufficient. You can directly top-up your crypto/BRL, or transfer the fund from UTA to Funding Account on this page. After you transfer the fund, click “Try Again” to scan the QR Code again.
QR Pay Activation required	Some payment methods require QR Pay activation. Please complete the activation process in order to proceed with the payment.
Other Failed Reasons	Please try again and ensure the following: Your account has a sufficient balance. The QR code is valid and supported. Another possible reason could be a security measure on your account, which can temporarily restrict withdrawals. For example, this can be triggered by changes to your security settings, such as a password reset. Please try again after 24 hours. If the issue persists, please contact Bybit Customer Support for further assistance.

FAQ — QR Pay